Terms of Purchase and Refund Policy

MrMarketingg.com, Successful Media Training and all subsidiaries or affiliated brands and companies (hereinafter referred to as “MrMarketingg.com”, “We”, “Us” or “Our”) stand behind all of our products and your satisfaction is very important to us. All purchases made from us (including all related website properties, sales over the phone, and live event on-site purchases) are covered by the following policies.

 

General

 

Offers/Coupons cannot be used in conjunction with each other unless otherwise stated. Coupons are only valid during the advertised promotion period. Prices are subject to change without notice. Gift Cards are non-refundable.

 

Physical Products

 

Most apparel items are fulfilled by 3rd party suppliers so we cannot refund or exchange the item if you ordered the wrong size, have buyer’s remorse, provide your address incorrectly, or have an unclaimed shipment returned to our 3rd party fulfilment center. Shipments that go unclaimed and are returned will be liable for the cost of a reshipment. If any address is considered insufficient by the courier and is returned, you will be liable for reshipment costs once we have confirmed an updated address with you. Any claims for misprinted/ damaged/ defective items/packages lost in transit must be submitted directly to our customer service department within 30 days. You can contact our Customer Service Department at + 353 (01) 499 2229 during the hours of 9 AM – 5 PM Irish/UK Time (GMT + 0), Monday through Friday or reach us via email at  team@successfulmedia.ie

 

If you are not completely satisfied with any other purchases not from our 3rd party fulfilment center, simply return the physical product in NEW condition, along with proof of purchase, within 30 days and you will receive a full refund (less shipping and handling). You can contact our Customer Service Department at + 353 (01) 499 2229 during the hours of 9 AM – 5 PM Irish/UK Time (GMT + 0), Monday through Friday for or reach us via email at  team@successfulmedia.ie for refund procedures or if you do not know if your product is from our 3rd party fulfilment center. Please be advised that shipping costs to and from the fulfilment center or us are not reimbursed.

 

Digital Download Products, MrMarketingUniversity and MrMarketingon Demand

 

For MrMarketingUniversity Training Access

 

You will receive access to the university training platform for the amount of time that was stated on the product description you purchased. If you have any problems accessing the digital content you have purchased please contact our Customer Support Department immediately at + 353 (01) 499 2229 during the hours of 9 AM – 5 PM Irish/UK Time (GMT + 0), Monday through Friday, so we can resolve the issue. Purchase of a MrMarketing University training module does not grant rights to the buyer to share, reproduce or resell the product in any way.

 

If you have subscribed to the individual month-to-month MrMarketing Online Training programs, you can cancel your subscription in your account dashboard settings. If you are having trouble pon how to cancel your subscription or email team@successfulmedia.ie or call + 353 (01) 499 2229 . 

 

Please be advised that the cancellation of the monthly subscription is effective in the month in which you have cancelled. There are no refunds regardless of usage of the product.

 

All digital and downloadable product sales are final. We do not offer digital product refunds, once a download/digital access has been assigned/granted to you there is nothing we can retrieve back. 

 

Please be advised that any and all agreements for downloadable/digital products, MrMarketingUniversity or MrMarketing on Demand digital products are NOT subject to cancelation, refund or store credit.  We do not accept any verbal modifications of these Agreements and the “no refund and no cancelation” policy stated in the Agreements is strictly adhered to. AFTER the full term of the agreement has expired, you may request to cancel the automatic renewal of the Agreement or your Agreement will be converted into a month-to-month Agreement. Any cancelations submitted prior to the full term of the agreement will only cancel the autorenewal and your monthly invoices will still be due and owing until the full value of the agreement has been paid in full.  

 

Canceling or removing the credit card on file does not cancel your subscription and violates the terms of the agreement. If at anytime you have delinquent invoices past 90 days, or the account is paid delinquently for three consecutive payments, your account will be suspended, and you will still be liable for the full contract value through the term of the agreement.

 

If you have any problems accessing the digital content you have purchased please contact our Customer Support Department immediately at + 353 (01) 499 2229 during the hours of 9 AM – 5 PM Irish/UK Time (GMT + 0), Monday through Friday, so we can resolve the issue. Digital product purchases do not grant rights to the buyer to share, reproduce or resell the product in any way.

 

Live Event Tickets

 

All live event tickets are non-refundable, with no exceptions. If for any reason you are unable to attend, you can request a 100% credit at our online store, or you may use the credit for a future live event.*Processing Fees on ticket purchases are non-refundable and are not eligible for store credit.* If you do not attend the event and request a credit AFTER the date of the event, you will be denied store credit. All requests for store credit must be in writing and occur prior to the date of the event.

 

After purchasing your ticket, you must reserve your seat. If you do not reserve your seat, your ticket will be forfeited, and you will receive a store credit in the amount of the money paid. If you have received your ticket gratis or as part of another purchase, the ticket is forfeited without further remuneration.

 

In accordance with all federal and state laws, we reserve the right to refund tickets, deny access or refuse entry to any live event if we deem it in the best interest for the safety of the public, the speakers, employees and/or participants.

 

If your live event ticket was received as part of a bundle or was a gift with purchase of another product for which there is a payment plan, the payment plan must be paid in full at least 30 days prior to the event or the ticket is considered forfeited and you will not receive any store credit for the value of the ticket.

 

All tickets are non transferable without notifying Customer Service to transfer the ticket for you.  At the event, ticket holders must show state or federal identification or a passport, and it must match the name of the ticket holder.

 

ATTENTION PURCHASERS OF ANY LIVE EVENT TICKETS:

 

Ticket-Holder Behavior Policy; Ejection and Cancellation.

 

We reserve the right to refuse admission to or eject any person whose conduct we deem is disorderly, disruptive or not in keeping with the purpose of the event. This includes, but is not limited to anyone who uses profane, vulgar or abusive language, who fails to comply with the venue’s rules or policies or violates any of the Companies’ Terms of Use or Terms of Sale. In any such event, you shall not be eligible for, and we shall not be obligated to issue you, a refund for any such purchase, and we shall not be liable for any incidental or consequential expenses incurred by you.

 

Notwithstanding anything herein to the contrary, no refund shall be provided to you in the event you violate the Terms and Conditions of Use or the Terms and Conditions of Sale of this Website, or in the event you fail to abide by all rules and policies related to the venue where the event is located, which violation or failure results in your inability to gain admittance to the venue or ejection from the venue.

 

In the event your ejection from a venue results in the loss of a Third-Party’s ticket, you shall be liable for all costs, expenses and losses associated with such Third-Party loss.

 

 By purchasing a ticket to any of our events and/or attending,  you acknowledge and agree to be bound by the terms and conditions set forth in this Refund  Policy as well as the Terms of Use and Privacy Policy If you do not agree to these Policies, please do not attend the Event or purchase anything, or enter into any transaction with us.  

 

Purchase of Tickets to Live Events – Publicity Release; Information Sharing

 

By attending any Event, you hereby irrevocably grant to MrMarketingg.com, affiliates, designees, successors, assigns and licensees, the right to film and otherwise record you and use your name, image and likeness in any and all media for any purpose, including, without limitation, advertising and promotional purposes as well as in, on or in connection with future MrMarketing and/or other events produced by MrMarketingg.com or any of MrMarketingg.com’s affiliates and hereby release MrMarketingg.com and each of the respective designees, successors, assigns, licensees and affiliates from any liability with respect thereto.

 

 Please contact our Customer Support Department at + 353 (01) 499 2229 during the hours of 9 AM – 5 PM Irish/UK Time (GMT + 0), Monday through Friday or via email at team@successfulmedia.ie or team@successfulmedia.ie regarding all ticket questions.

 

Payment Plans

 

If a product or service is purchased utilizing a monthly payment plan the customer is responsible for 100% of agreed-upon payments equaling the original purchase price of the product. If any payments are not received, the entire purchase is void and the payments made up to that point are forfeited to and will not be refunded. Access to any digital product or platform will be removed. Payment plans are directly debited from the agreed date by the customer, MrMarketing has the authorisation to process direct debit as per agreement on the terms of the payment plan by the customer and MrMarketing sales team via phone, email or website purchase. Any payment plans that include live events must be paid in full 30 days prior to the event date or your ticket will be forfeited, and you will receive a store credit in the amount paid up to 30 days of the date of the event.

 

Price Guarantee for MrMarketing Growth Conference Tickets

 

If at anytime we drop the price of a MrMarketing Growth Conference Ticket, a store credit for the difference in your purchase price and our lowest offered price will be issued. In order to receive the store credit, you must contact ourCustomer Support Department at + 353 (01) 499 2229 during the hours of 9 AM – 5 PM Irish/UK Time (GMT + 0), Monday through Friday. This price guarantee is valid up until 90 days before the event seating is subject to availability.

 

Bonus Guarantee on All Deals, Products and Services

 

If at anytime you purchase an item, ticket or digital product and in the future a bonus or free gift is offered under the same exact terms of purchase, we will guarantee you receipt of that bonus or free gift while supplies last or within 3 months of purchase.  If the bonus or free gift item is a ticket or a ticket upgrade to a live event, fulfilling this guarantee will be subject to availability as certain ticket levels and events have limited seating and availability.

 

Returning Items from Deals that Included Gifts with Purchase and Bonus Items

 

If you are returning an item or requesting a store credit on any item purchased with a bonus or free gift, you are required to return the bonus or free gift. If you chose to retain the bonus or free gift, your refund or store credit will be reduced for the value of the bonus and free gift at the time of your purchase.

 

Account Status

 

If your account is in arrears or not in good standing for any reason, then any special offers, flash sales, deals, bonuses, gifts with purchase, coupons, discounts and incentives are not available for use.

 

By purchasing any item, product or event from this website, you acknowledge and agree to be bound by the terms and conditions set forth in this Policy as well as the Terms of Use and Privacy Policy If you do not agree to these Policies, please do purchase anything, or enter into any transaction with us.  

 

 Be sure to return to this Policy periodically to review the most current version of the Policy. We reserve the right at any time, at our sole discretion, to change or otherwise modify this Policy without prior notice; however, the date of any effective changes shall be reflected at the bottom of this page and upon request we will provide you with information regarding any changes made.

 

User ID and Password

By entering into this Agreement, You acknowledge and agree that Your user ID and password (“Participant Account”) is for Your exclusive use only. Use or sharing of Your Participant Account with another user is not permitted and is cause for immediate blocking of Your access to the Website, the Services and the Content, the Courseware, and termination of this Agreement.

You agree that You are solely responsible for maintaining the confidentiality of Your Participant Account and for all activities that occur under it. You agree to immediately notify our Help and Support Team if You become aware of or have reason to believe that there is any unauthorized use of Your Participant Account. You also agree to take all reasonable steps to stop such unauthorized use and to cooperate with Us in any investigation of such unauthorized uses. We shall not under any circumstances be held liable for any claims related to the use or misuse of Your Participant Account due to the activities of any third party outside of our control or due to Your failure to maintain the confidentiality and security of Your Participant Account.

Content and Courseware

As a part of our Services offered through our Website, We shall grant you access to our content, courseware, practice tests, and other information, documents, and data which may be in audio, video, written, graphic, recorded, photographic, or any machine-readable format in relation to the specific certification training course You have registered for (“Content and Courseware”).

We reserve the right to amend, revise or update the Content and Courseware offered to You. In the event such an amendment, revision or updation occurs, We may require you pay an additional fee to access such amended, revised, or updated Content and Courseware. Legal team can be reached at legal@successfulmediagroup.com 

 

This policy was last updated on January, 5th 2021.